At Easy Wheels Bali, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you visit our website, use our services, or make a booking with us.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information:

  • Personal Information: When you book a vehicle or contact us, we may collect personal details such as your name, email address, phone number, and billing information.
  • Booking Information: Details of your reservation, such as the vehicle type, rental dates, and location preferences.
  • Payment Information: Payment details may be collected during the booking process through our secure payment gateways.
  • Usage Data: Information about how you access and use our website, such as your IP address, browser type, and browsing history.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and manage your vehicle rental bookings.
  • To communicate with you regarding your booking, updates, promotions, and customer service.
  • To improve our website and services by analyzing usage data.
  • To ensure security, prevent fraud, and comply with legal obligations.
  • To send marketing emails, if you opt-in for promotional communications.

3. Sharing Your Information

We respect your privacy and will not sell, rent, or share your personal information with third parties except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist in operating our website and delivering services, such as payment processing and email marketing.
  • Legal Compliance: If required by law or in response to a legal process, we may disclose your personal information to authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Security of Your Information

We take the security of your personal information seriously. We use encryption and other security measures to protect your data during transmission and storage. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your user experience. Cookies are small files stored on your device that allow us to track your activity on our site, remember your preferences, and provide a personalized experience.

You can choose to disable cookies in your browser settings, but please note that some parts of the website may not function properly without them.

6. Your Rights and Choices

You have the right to:

  • Access and Update Your Information: You can request to view or update your personal information at any time.
  • Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails from us, you can unsubscribe using the link provided in the email or by contacting us directly.
  • Delete Your Information: You can request to have your personal information deleted, subject to applicable laws.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.